Legal
Privacy Policy
Effective Date: August 5, 2025
1. Introduction
This Privacy Policy describes how ZIDI MOBILITY LTD collects, uses, and protects your personal data when you use our website, mobile app, and services.
2. Data We Collect
- Account Information: Name, email, phone number, national ID/passport.
- Booking Details: Pickup/drop-off locations, rental history.
- Vehicle Info: Registration number, vehicle images, insurance status.
- Payment Data: M-Pesa numbers and transaction metadata (we do not store PINs).
- Usage Data: App logs, clicks, pages visited, and technical logs.
3. How We Use Your Data
- To process bookings and rental requests
- To verify driver and vehicle identities
- To provide customer support
- To comply with legal obligations (e.g., NTSA, ODPC)
- To send updates and transactional alerts
4. Sharing and Disclosure
We may share your information with third-party payment providers, insurance partners, verification services, and government authorities when legally required.
5. Your Rights
Under the Data Protection Act (Kenya), you have the right to access, correct, or delete your personal data and to withdraw consent at any time.
6. Contact Us
Email support@zidimobility.co.ke with any privacy concerns.